Data privacy

Dear Customer,

This Privacy Policy informs you about the type, scope, and purpose of the collection and use of personal data on our website www.neritextil.ch and provides information about your rights. The data processed and how it is used is in accordance with the General Data Protection Regulation (GDPR).

1. RESPONSIBLE ENTITY UNDER DATA PROTECTION LAW
The responsible party for data processing on this website and the contact for privacy-related concerns is:

Mira Durrer
Stollbergstrasse 6
6003 Lucerne
+4179 530 43 39
info@neritextil.ch
Website: www.neritextil.ch

2. DATA COLLECTION ON THIS WEBSITE
The website is hosted by Shopify.com. To optimize and maintain the website, technical errors that may occur when accessing neritextil.ch are logged. Additionally, when using this website, information is automatically collected that your browser transmits to our hosting provider. The following data is logged:

  • Visited website
  • Time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used

This data is collected and stored by our hosting provider to optimize processes, particularly in relation to the use of our website, as well as the security and stability of the computer system. For more information, please refer to the privacy policy of Shopify at https://www.shopify.com/ch/legal/datenschutz.

3. ORDER PROCESS
All data entered by customers during the order processing will be stored. This includes:

  • Name, first name
  • Address
  • Payment details
  • Email address

Data that is required for delivery or order processing will be forwarded to third-party service providers. Once the retention of your data is no longer necessary or legally required, it will be deleted.

4. REACH MEASUREMENT & COOKIES
This website uses cookies for pseudonymized reach measurement, which are either transferred from our server or third-party servers to the user's browser. Cookies are small files stored on your device. Your browser accesses these files. The use of cookies enhances the user-friendliness and security of this website. If you do not wish cookies to be stored on your device for reach measurement, you can object to the use of these files here:

Most common browsers offer the option to block cookies. Note: It is not guaranteed that you will be able to access all features of this website without restrictions if you configure your settings accordingly.

5. COLLECTION AND PROCESSING OF PERSONAL DATA
The website operator collects, uses, and shares your personal data only when permitted by law or when you consent to the data collection. Personal data includes any information that helps identify you and can be traced back to you, such as your name, email address, and phone number. You can also visit this website without providing personal details. However, to improve our online services, we store (without personal reference) your access data to this website. This includes data like the requested file or your internet provider’s name. By anonymizing the data, conclusions about your identity are not possible.

6. HANDLING OF CONTACT DATA
If you contact us as the website operator via the provided contact options, your details will be stored to allow us to process and respond to your request. Without your consent, these data will not be shared with third parties.

7. GOOGLE ANALYTICS
This website uses Google Analytics due to our legitimate interests in optimizing and analyzing our online services according to Art. 6 (1) (f) GDPR. This service is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses "cookies" – text files stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

On this website, IP anonymization is applied. The IP address of users is shortened within EU member states and the European Economic Area and in other signatory countries of the agreement. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and then shortened. This shortening removes the personal reference from your IP address. The IP address transmitted by your browser is not combined with other data stored by Google.

As part of the order data processing agreement, which we as website operators have concluded with Google Inc., Google compiles reports on website usage and website activity and provides services related to internet usage. The data collected by Google on our behalf is used to evaluate the use of our online services by individual users, for example, to generate reports about website activity and to improve our online offerings.

You have the option to prevent cookies from being stored on your device by adjusting your browser settings accordingly. However, it is not guaranteed that you will be able to access all features of this website if your browser does not allow cookies. You can also prevent the collection of information through cookies (including your IP address) by Google Inc. by using a browser plugin. The relevant plugin can be found here: https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you can prevent Google Analytics from collecting data on this website by clicking this link (IMPORTANT: Insert opt-out link). By clicking on the link, you download an "opt-out" cookie. Your browser must allow the storage of cookies for this to work. If you regularly delete your cookies, you will need to click on the link again each time you visit this website.

For more information on data usage by Google Inc., visit:

8. RIGHTS OF THE USER
As a user, you have the right to request free information about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict the processing or deletion of your personal data. If applicable, you may also assert your right to data portability. If you believe that your data has been processed unlawfully, you can file a complaint with the relevant supervisory authority.

9. DELETION OF DATA
If your request does not conflict with a legal obligation to retain data (e.g., data retention laws), you have the right to have your data deleted. Data stored by us will be deleted when they are no longer needed for their purpose and no legal retention periods exist. If deletion cannot be carried out because the data is required for lawful purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

10. RIGHT TO OBJECT
Users of this website can exercise their right to object at any time and oppose the processing of their personal data. If you wish to correct, block, delete, or request information about the personal data stored about you or have any questions regarding the collection, processing, or use of your personal data, or wish to withdraw your consent, please contact us at: info@neritextil.ch